Privacy Policy for Dukatools

Effective Date: 1st November, 2025

This Privacy Policy outlines how Dukatools ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our application (web, mobile, desktop) and services. We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with Kenyan data protection laws and best practices.

1. Information We Collect

Personal Information: This includes any information that can identify you personally, such as your name, email address, phone number, and business details.
Usage Data: Information about how you use our application, including your IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our application.

2. How We Use Your Information

To provide and maintain our services.
To notify you about changes to our application or services.
To allow you to participate in interactive features when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our application.
To detect, prevent, and address technical issues.
To comply with Kenyan law and regulations.

3. Disclosure of Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing or data analysis. All service providers are required to comply with Kenyan data protection laws.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Dukatools will not be liable for breaches beyond our reasonable control.

5. Your Rights

You have certain rights regarding your personal information under Kenyan data protection laws:

Access: You have the right to request copies of your personal data.
Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Deletion: You have the right to request that we delete your personal data under certain conditions.
Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw that consent at any time.
Complaint: You may lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya if you believe your rights have been violated.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: francis.kanothe@gmail.com

By using the Dukatools application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.